Human Resources

Training Evaluation and ROI of Learning

Leaders increasingly ask what training actually achieves. This course teaches practical methods to evaluate learning programmes, from reaction and learning measures to behaviour change, business impact and return on investment, including data collection, isolating effects and reporting results credibly.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Learning teams that can show impact secure budgets and influence. You will learn evaluation methods that are rigorous yet practical.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Evaluation design exercises, data collection tools, ROI calculation practice and case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Explain evaluation models and levels
Design evaluation plans before programmes start
Measure behaviour change on the job
Link learning to business results
Calculate return on investment
Report evaluation results to stakeholders

Target audience

Who should attend.

This course is suitable for:

Learning and development professionals
Training managers
HR business partners
Instructional designers
Finance partners for HR

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Evaluation design
Data collection
Impact analysis
ROI calculation
Reporting

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Evaluation Foundations

09:00–10:08Why evaluate
10:08–11:00Evaluation models
11:00–11:30Coffee break
11:30–11:45Evaluation models (continued)
11:45–12:53Common barriers
12:53–14:00Exercise

Day 2Planning Evaluation

09:00–10:08Objectives and measures
10:08–11:00Data sources
11:00–11:30Coffee break
11:30–11:45Data sources (continued)
11:45–12:53Evaluation plan
12:53–14:00Workshop

Day 3Behaviour and Impact

09:00–10:08Measuring transfer
10:08–11:00Business impact
11:00–11:30Coffee break
11:30–11:45Business impact (continued)
11:45–12:53Isolating effects
12:53–14:00Exercise

Day 4ROI

09:00–10:08Costs and benefits
10:08–11:00ROI calculation
11:00–11:30Coffee break
11:30–11:45ROI calculation (continued)
11:45–12:53Intangible benefits
12:53–14:00Case study

Day 5Reporting

09:00–10:08Evaluation reports
10:08–11:00Stakeholder communication
11:00–11:30Coffee break
11:30–11:45Stakeholder communication (continued)
11:45–12:53Improving programmes
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

Keep exploring

Your next horizon awaits.

All courses

The full course agenda and dates are available above. Use the session links in Dates & venues to choose a session. Registration and quotation forms require JavaScript; you can also contact our learning team directly.