Statistical process control helps organisations understand process variation, detect problems early and make decisions based on data rather than opinion. This course covers the essential statistics for quality professionals, types of variation, control charts for variables and attributes, process capability analysis, measurement system basics and how to use SPC to drive improvement. Participants use realistic datasets and spreadsheet or statistical software to build and interpret charts and capability studies.
Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.
Reacting to every change in results wastes time and can make processes worse, while ignoring real signals allows defects to reach customers. This course teaches you how to distinguish normal variation from meaningful change and use SPC confidently to monitor and improve processes.
The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.
The course is practical, combining short statistical explanations with hands-on exercises using datasets, control chart construction, capability calculations, case studies and process improvement projects.
By the end of this course, participants will be able to:
This course is suitable for:
Participants will develop competencies in:
A focused, practical outline with time to explore, apply and reflect.
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Confirmed dates accept registration requests. Tentative dates are enquiry only.
Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.
Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.
Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.
Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.
