Business Continuity and Crisis Management

Recovery Planning After Major Incidents

After the immediate response to a major incident, organisations face a long recovery of operations, assets, people and reputation. This course covers recovery planning: recovery governance, damage and needs assessment, prioritising restoration, insurance and funding, supporting staff and communities, building back better and capturing lessons.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Recovery often takes far longer than response and needs its own plan. You will learn to lead structured, effective recovery.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Recovery case studies, planning workshops, prioritisation exercises and lessons-learned reviews.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Establish recovery governance and structures
Assess damage, impacts and needs
Prioritise restoration of services and assets
Manage insurance claims and recovery funding
Support staff, customers and communities
Build back better and capture lessons

Target audience

Who should attend.

This course is suitable for:

Business continuity and recovery managers
Senior executives
Facility and operations managers
Public sector emergency managers
Risk and insurance managers

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Recovery planning
Impact assessment
Prioritisation
Stakeholder support
Learning

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1From Response to Recovery

09:00–10:08Recovery phases
10:08–11:00Transition from response
11:00–11:30Coffee break
11:30–11:45Transition from response (continued)
11:45–12:53Case studies
12:53–14:00Exercise

Day 2Assessment

09:00–10:08Damage assessment
10:08–11:00Needs assessment
11:00–11:30Coffee break
11:30–11:45Needs assessment (continued)
11:45–12:53Data gathering
12:53–14:00Workshop

Day 3Prioritisation

09:00–10:08Restoration priorities
10:08–11:00Interim arrangements
11:00–11:30Coffee break
11:30–11:45Interim arrangements (continued)
11:45–12:53Resources
12:53–14:00Exercise

Day 4Funding and People

09:00–10:08Insurance claims
10:08–11:00Funding sources
11:00–11:30Coffee break
11:30–11:45Funding sources (continued)
11:45–12:53Staff and community support
12:53–14:00Case study

Day 5Building Back Better

09:00–10:08Resilient rebuilding
10:08–11:00Lessons learned
11:00–11:30Coffee break
11:30–11:45Lessons learned (continued)
11:45–12:53Recovery plan
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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