Project Management

Quality Management on Capital Projects

Quality failures on capital projects lead to rework, delays, safety incidents and long-term operating problems. This course covers project quality planning, quality requirements in contracts, inspection and test plans, supplier and fabrication surveillance, non-conformance management, quality audits and handover documentation.

5 days Classroom or live online English

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Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

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Why attend

From knowledge to real-world impact.

Fixing defects after construction costs many times more than preventing them. You will learn how to build quality into capital projects from the start.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Case studies from construction and process industries, ITP development workshops, audit simulations and document review exercises.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Develop project quality plans
Translate requirements into quality criteria
Prepare and use inspection and test plans
Oversee supplier and fabrication quality
Manage non-conformances and corrective actions
Prepare complete quality records for handover

Target audience

Who should attend.

This course is suitable for:

Project quality managers and engineers
Project managers
Construction and EPC engineers
Supplier quality inspectors
Owner’s representatives

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Quality planning
Inspection management
Supplier surveillance
Non-conformance control
Documentation

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Project Quality Fundamentals

09:00–10:08Quality on capital projects
10:08–11:00Cost of poor quality
11:00–11:30Coffee break
11:30–11:45Cost of poor quality (continued)
11:45–12:53Roles and responsibilities
12:53–14:00Case study

Day 2Quality Planning

09:00–10:08Project quality plans
10:08–11:00Contract quality requirements
11:00–11:30Coffee break
11:30–11:45Contract quality requirements (continued)
11:45–12:53Codes and standards
12:53–14:00Workshop

Day 3Inspection and Testing

09:00–10:08Inspection and test plans
10:08–11:00Hold and witness points
11:00–11:30Coffee break
11:30–11:45Hold and witness points (continued)
11:45–12:53Factory acceptance tests
12:53–14:00Exercise: ITP

Day 4Supplier Quality and NCRs

09:00–10:08Vendor surveillance
10:08–11:00Non-conformance reports
11:00–11:30Coffee break
11:30–11:45Non-conformance reports (continued)
11:45–12:53Corrective actions
12:53–14:00Simulation

Day 5Audits and Handover

09:00–10:08Quality audits
10:08–11:00Turnover documentation
11:00–11:30Coffee break
11:30–11:45Turnover documentation (continued)
11:45–12:53Lessons learned
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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