Day 1Quality in Projects
- 09:00–09:54Quality concepts and cost of quality
- 09:54–10:48Quality versus grade
- 10:48–11:00Stakeholder expectations
- 11:00–11:30Coffee break
- 11:30–12:12Stakeholder expectations (continued)
- 12:12–13:06Quality standards
- 13:06–14:00Exercise: Quality failures analysis



