Leadership & Management

New Leaders Development

This course equips emerging leaders with essential skills in team dynamics, decision-making, and strategic thinking. Participants will engage in practical scenarios to develop their leadership style, enhance communication, and foster a collaborative work environment, preparing them for effective leadership roles.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

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Why attend

From knowledge to real-world impact.

Emerging leaders often face challenges in establishing authority and building trust within their teams. This course addresses these issues by providing practical strategies for effective communication and team engagement, which are crucial for fostering a positive workplace culture. Participants will learn to navigate common leadership dilemmas, such as managing diverse team personalities and aligning team goals with organisational objectives. By focusing on real-world applications, they will gain insights into how to motivate teams and drive performance, ensuring they can lead their teams confidently and effectively in various situations.

The course focuses on developing critical leadership capabilities, such as conflict resolution, strategic decision-making, and performance management. Through interactive workshops and real-world scenarios, participants will practice these skills, enabling them to make informed decisions, motivate their teams, and drive organisational success. They will engage in exercises that simulate leadership challenges, allowing them to refine their approach to team dynamics and enhance their problem-solving abilities. By the end of the course, they will be equipped to tackle leadership challenges head-on, ensuring they can contribute positively to their organisations and inspire their teams to achieve high performance.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

The course employs a blend of interactive workshops, role-playing exercises, and case studies to enhance learning. Participants will engage in simulations that mimic real-life leadership challenges, allowing them to practice decision-making and communication skills in a safe environment. Each day includes practical exercises that require participants to apply concepts in scenarios relevant to their roles, fostering deeper understanding and retention. Outputs include action plans, team assessments, and leadership style evaluations, providing tangible evidence of their learning and development. This hands-on approach ensures that participants leave with applicable skills and strategies that can be implemented immediately in their workplaces, enhancing their leadership effectiveness.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Analyse team dynamics to identify areas for improvement in collaboration and engagement.
Design a personal leadership development plan that aligns with organisational goals and values.
Assess communication styles within a team to enhance effectiveness and reduce misunderstandings.
Prioritise tasks and delegate responsibilities based on team strengths and weaknesses effectively.
Construct strategies for conflict resolution and team motivation to improve performance.
Justify decisions made during simulations to demonstrate strategic thinking and leadership effectiveness.
Evaluate team performance metrics to inform leadership decisions and drive improvements.

Target audience

Who should attend.

This course is suitable for:

Team Leaders seeking to enhance their leadership skills.
Supervisors transitioning into managerial roles.
Project Managers aiming to improve team performance.
Department Heads looking to develop future leaders.

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Effective communication and active listening skills.
Strategic decision-making and problem-solving abilities.
Conflict resolution and negotiation techniques.
Team motivation and performance management.
Self-awareness and personal leadership style development.
Delegation and task prioritisation skills.
Analytical thinking for performance evaluation.

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Understanding Leadership Fundamentals

Applied activity: Participants will reflect on their leadership experiences and identify their preferred leadership style. They will share insights with peers to gain feedback and explore different perspectives on effective leadership, discussing how these styles can impact team dynamics.

Output: A personal leadership style assessment report detailing insights and reflections.

09:00–09:54Defining leadership and its impact on team performance and culture.
09:54–10:48Exploring different leadership styles and their effectiveness in various contexts.
10:48–11:00Identifying personal leadership strengths and areas for growth through self-assessment.
11:00–11:30Coffee break
11:30–12:12Identifying personal leadership strengths and areas for growth through self-assessment. (continued)
12:12–13:06Understanding the role of emotional intelligence in leadership effectiveness.
13:06–14:00Recognising the importance of vision, values, and ethics in leadership.

Day 2Building Effective Teams

Applied activity: In groups, participants will analyse a fictional team scenario, identifying strengths and weaknesses. They will develop a plan to enhance team collaboration and present their strategies to the class, focusing on actionable steps and expected outcomes for improvement.

Output: A team development action plan outlining strategies and expected outcomes.

09:00–09:54Understanding team roles and dynamics to enhance collaboration and productivity.
09:54–10:48Techniques for fostering trust and open communication within teams to improve engagement.
10:48–11:00Identifying and addressing common team challenges, such as conflict and disengagement, through proactive strategies.
11:00–11:30Coffee break
11:30–12:12Identifying and addressing common team challenges, such as conflict and disengagement, through proactive strategies. (continued)
12:12–13:06Strategies for effective team communication and feedback mechanisms to ensure clarity.
13:06–14:00Methods for measuring team performance and engagement through KPIs and regular assessments.

Day 3Decision-Making and Problem-Solving

Applied activity: Participants will engage in a simulation where they must make critical decisions based on a fictional organisational crisis. They will evaluate the impact of their choices on team dynamics and performance, discussing alternative strategies and potential outcomes with peers.

Output: A decision-making evaluation report summarising the choices made and their impacts.

09:00–09:54Frameworks for effective decision-making in leadership contexts, including risk assessment.
09:54–10:48Analysing risks and benefits in decision-making processes using real data and team input.
10:48–11:00Utilising feedback and team input for informed decisions that align with goals.
11:00–11:30Coffee break
11:30–12:12Utilising feedback and team input for informed decisions that align with goals. (continued)
12:12–13:06Encouraging creative problem-solving approaches within teams to foster innovation.
13:06–14:00Evaluating the outcomes of decisions made and their impact on team dynamics and performance.

Day 4Conflict Resolution and Negotiation

Applied activity: Participants will role-play a conflict scenario, practising negotiation and mediation techniques to resolve the issue. They will reflect on their approaches and outcomes with peers, discussing lessons learned and alternative strategies for future conflicts.

Output: A conflict resolution strategy document outlining techniques and lessons learned.

09:00–09:54Understanding the sources of conflict in teams and their implications for performance.
09:54–10:48Techniques for effective conflict resolution and mediation strategies to restore harmony.
10:48–11:00Negotiation tactics for leaders to achieve win-win outcomes in challenging situations.
11:00–11:30Coffee break
11:30–12:12Negotiation tactics for leaders to achieve win-win outcomes in challenging situations. (continued)
12:12–13:06Role of mediation in conflict situations and when to employ it effectively.
13:06–14:00Creating a conflict resolution framework tailored for teams to prevent future issues.

Day 5Integrating Leadership Skills

Applied activity: Participants will create and present a comprehensive leadership development plan that integrates all skills learned throughout the course. They will receive peer feedback to refine their strategies and commitments, ensuring practical applicability in their roles.

Output: A final leadership development plan that outlines personal and team growth strategies.

09:00–09:54Synthesising leadership skills learned throughout the course into a cohesive strategy for application.
09:54–10:48Developing a comprehensive leadership action plan for personal and team growth based on insights gained.
10:48–11:00Setting personal and team goals for future leadership development initiatives to ensure progress.
11:00–11:30Coffee break
11:30–12:12Setting personal and team goals for future leadership development initiatives to ensure progress. (continued)
12:12–13:06Creating accountability mechanisms for ongoing leadership growth and assessment of effectiveness.
13:06–14:00Presenting leadership plans to peers for constructive feedback and refinement to enhance clarity.

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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