Day 1Understanding Training ROI Fundamentals
Applied activity: Participants will analyse a fictional case study of a training programme, identifying key metrics for measuring its ROI. They will discuss potential challenges in the evaluation process and propose solutions to enhance measurement accuracy and reliability.
Output: A summary report outlining identified metrics, challenges, and proposed solutions.
- 09:00–09:54Define training ROI and its importance in organisational contexts.
- 09:54–10:48Explore key metrics for measuring training effectiveness and impact on performance.
- 10:48–11:00Identify common challenges in calculating training ROI and how to overcome them.
- 11:00–11:30Coffee break
- 11:30–12:12Identify common challenges in calculating training ROI and how to overcome them. (continued)
- 12:12–13:06Discuss the Phillips ROI Model and its application in various scenarios.
- 13:06–14:00Review case studies illustrating successful ROI measurement and reporting.




