Managing Project Claims and Disputes

Weak records and late notices lose valid claims and pay for invalid ones. You will learn how to protect your organisation’s position.

• Difficulty translating subject knowledge into practical workplace decisions.
• Inconsistent approaches to the activities covered in the course outline.
• Lack of a structured plan for applying and reviewing new skills.

Claim preparation exercises, delay analysis demonstrations, case studies and negotiation role plays.

By the end of this course, participants will be able to:

• Explain common causes and types of claims
• Identify entitlement under the contract
• Apply delay analysis methods
• Calculate quantum for time and cost claims
• Maintain records that support or defend claims
• Choose suitable dispute resolution routes

This course is suitable for:

• Project and contract managers
• Quantity surveyors and commercial managers
• Planners and delay analysts
• Legal and claims professionals
• Owner’s representatives

Participants will develop competencies in:

• Claims analysis
• Delay analysis
• Quantum assessment
• Records management
• Negotiation