Leadership and People Management for New Managers

New managers often face significant challenges in establishing authority while simultaneously building rapport with their teams.

This course addresses critical workplace issues such as conflict resolution, employee engagement, and performance management, which are vital for maintaining productivity and morale.

Understanding these dynamics is essential for new leaders to succeed in their roles, as they must make informed decisions that positively impact team performance and cohesion. By mastering these skills, participants will be better equipped to handle the complexities of managing diverse teams and fostering a culture of collaboration and trust, ultimately leading to improved organisational outcomes.

Participants will engage in practical exercises that simulate real-world scenarios, allowing them to develop their decision-making and communication skills.

They will practise techniques for motivating teams, managing performance, and providing constructive feedback. By applying these concepts in a supportive environment, new managers will gain the confidence needed to lead effectively and create a supportive work environment.

This course will empower them to implement strategies that not only enhance team performance but also contribute to their professional growth and the overall success of their organisations.

The focus on real-life applications ensures that participants can immediately apply their learning to their current roles.

• Difficulty moving from individual contributor to team manager.
• Unclear expectations, delegation and team accountability.
• Avoidance of feedback and challenging performance conversations.

The course employs a mix of interactive workshops, role-playing exercises, and case studies to enhance learning. Participants will engage in group discussions to explore leadership styles and their impact on team dynamics. Each session includes practical activities where participants will develop action plans and performance metrics, providing tangible outputs that can be applied in their workplaces. Furthermore, real-time feedback from peers and facilitators will help refine their skills, ensuring that participants leave with actionable insights and strategies tailored to their specific management contexts. This hands-on approach fosters collaboration and encourages participants to share experiences and best practices, enhancing the overall learning experience.

By the end of this course, participants will be able to:

• Analyse team dynamics to identify strengths and weaknesses in group performance.
• Design effective communication strategies to enhance team engagement and collaboration.
• Assess individual team member needs to tailor motivational approaches for diverse personalities.
• Construct performance management frameworks that align with organisational goals.
• Prioritise conflict resolution techniques to address team disputes effectively.
• Justify leadership styles that promote a positive workplace culture and employee satisfaction.

This course is suitable for:

• New managers seeking to enhance their leadership skills.
• Team leaders transitioning into management roles.
• Supervisors aiming to improve their people management capabilities.
• Professionals aspiring to take on managerial responsibilities.

Participants will develop competencies in:

• Effective team communication and engagement strategies.
• Conflict resolution and negotiation skills.
• Performance management and feedback techniques.
• Understanding of diverse leadership styles.
• Ability to motivate and inspire team members.
• Development of action plans for team improvement.