Governance & Compliance

Know Your Customer (KYC) and Customer Due Diligence

Know your customer and customer due diligence are central to preventing money laundering and financial crime. This course covers KYC requirements, customer identification and verification, beneficial ownership, risk rating, enhanced due diligence, politically exposed persons, ongoing monitoring and digital onboarding.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

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Why attend

From knowledge to real-world impact.

Weak KYC exposes organisations to financial crime and regulatory penalties. This course gives practical skills to perform robust, efficient due diligence.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

The course uses customer file reviews, beneficial ownership exercises, risk rating workshops and case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Explain KYC and CDD regulatory requirements
Identify and verify individuals and entities
Determine beneficial ownership
Risk-rate customers
Apply enhanced due diligence and PEP checks
Perform ongoing monitoring and periodic reviews

Target audience

Who should attend.

This course is suitable for:

KYC and onboarding analysts
AML compliance officers
Relationship managers
Operations staff in financial institutions
Professionals in regulated sectors

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Customer identification
Beneficial ownership analysis
Customer risk rating
Enhanced due diligence
PEP screening
Ongoing monitoring

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1KYC Framework

09:00–09:54Purpose of KYC
09:54–10:48Regulatory requirements
10:48–11:00Risk-based approach
11:00–11:30Coffee break
11:30–12:12Risk-based approach (continued)
12:12–13:06Roles and responsibilities
13:06–14:00Exercise: KYC gaps

Day 2Identification and Verification

09:00–09:54Individuals
09:54–10:48Legal entities
10:48–11:00Documentary and electronic verification
11:00–11:30Coffee break
11:30–12:12Documentary and electronic verification (continued)
12:12–13:06Digital onboarding
13:06–14:00Workshop: File review

Day 3Beneficial Ownership

09:00–09:54Ownership structures
09:54–10:48Control
10:48–11:00Complex structures
11:00–11:30Coffee break
11:30–12:12Complex structures (continued)
12:12–13:06Registers
13:06–14:00Exercise: Ownership mapping

Day 4Risk Rating and EDD

09:00–09:54Customer risk factors
09:54–10:48Risk scoring
10:48–11:00Enhanced due diligence
11:00–11:30Coffee break
11:30–12:12Enhanced due diligence (continued)
12:12–13:06PEPs and sanctions
13:06–14:00Case study: High-risk customer

Day 5Ongoing Monitoring

09:00–09:54Periodic reviews
09:54–10:48Trigger events
10:48–11:00Transaction monitoring links
11:00–11:30Coffee break
11:30–12:12Transaction monitoring links (continued)
12:12–13:06Record keeping
13:06–14:00Capstone: KYC procedure

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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