Project Management

IT Project Delivery and Vendor Coordination

IT projects increasingly depend on software vendors, integrators and cloud providers. This course helps project managers deliver IT projects with multiple vendors: defining scope and contracts, coordinating integrations, managing testing and data migration, handling vendor performance and planning cutover and go-live.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Many IT projects stall at the boundaries between vendors. You will learn to coordinate suppliers into one delivery team.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

IT project case studies, vendor coordination simulations, test and cutover planning workshops.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Plan IT projects involving multiple vendors
Define scope, responsibilities and contracts
Coordinate integrations and dependencies
Manage testing, data migration and quality
Monitor and manage vendor performance
Plan cutover, go-live and support

Target audience

Who should attend.

This course is suitable for:

IT project managers
Programme managers
IT vendor managers
Business project leads
PMO staff

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Vendor coordination
Integration management
Test management
Cutover planning
Performance management

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1IT Project Landscape

09:00–10:08Types of IT projects
10:08–11:00Vendor ecosystems
11:00–11:30Coffee break
11:30–11:45Vendor ecosystems (continued)
11:45–12:53Common failure points
12:53–14:00Case study

Day 2Scope and Contracts

09:00–10:08Statements of work
10:08–11:00Responsibility matrices
11:00–11:30Coffee break
11:30–11:45Responsibility matrices (continued)
11:45–12:53Commercial models
12:53–14:00Exercise

Day 3Integration and Testing

09:00–10:08Integration planning
10:08–11:00Test phases
11:00–11:30Coffee break
11:30–11:45Test phases (continued)
11:45–12:53Defect management
12:53–14:00Workshop

Day 4Data Migration and Vendors

09:00–10:08Migration strategy
10:08–11:00Vendor performance
11:00–11:30Coffee break
11:30–11:45Vendor performance (continued)
11:45–12:53Escalation
12:53–14:00Simulation

Day 5Go-Live

09:00–10:08Cutover plans
10:08–11:00Hypercare
11:00–11:30Coffee break
11:30–11:45Hypercare (continued)
11:45–12:53Transition to support
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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