Business Continuity and Crisis Management

Infectious Disease Outbreak Response for Employers

Outbreaks of infectious diseases can disrupt workforces and operations, as recent pandemics showed. This course helps employers prepare for and respond to outbreaks: risk assessment, workplace health measures, absence and remote work planning, communication, supply chain impacts, legal duties and recovery.

5 days Classroom or live online English

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Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Employers who planned for outbreaks protected people and kept operating. You will learn practical measures for future health emergencies.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Scenario planning, policy development, case studies from recent pandemics and tabletop exercises.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Assess outbreak risks for the organisation
Plan workplace health and hygiene measures
Prepare for high absence and remote working
Communicate clearly with employees
Manage supply chain and customer impacts
Meet legal duties and plan recovery

Target audience

Who should attend.

This course is suitable for:

HR and health and safety managers
Business continuity managers
Occupational health professionals
Facility managers
Senior managers

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Health risk assessment
Workplace measures
Workforce planning
Communication
Continuity planning

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Outbreak Risks

09:00–10:08Lessons from pandemics
10:08–11:00Transmission basics
11:00–11:30Coffee break
11:30–11:45Transmission basics (continued)
11:45–12:53Business impacts
12:53–14:00Exercise

Day 2Workplace Measures

09:00–10:08Hygiene and distancing
10:08–11:00Ventilation
11:00–11:30Coffee break
11:30–11:45Ventilation (continued)
11:45–12:53Vulnerable employees
12:53–14:00Workshop

Day 3Workforce

09:00–10:08Absence planning
10:08–11:00Remote working
11:00–11:30Coffee break
11:30–11:45Remote working (continued)
11:45–12:53Critical roles
12:53–14:00Exercise

Day 4Communication and Supply

09:00–10:08Employee communication
10:08–11:00Misinformation
11:00–11:30Coffee break
11:30–11:45Misinformation (continued)
11:45–12:53Supply chain
12:53–14:00Case study

Day 5Legal and Recovery

09:00–10:08Legal duties
10:08–11:00Recovery planning
11:00–11:30Coffee break
11:30–11:45Recovery planning (continued)
11:45–12:53Tabletop exercise
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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