Business Continuity and Crisis Management

Fraud and Security Risk in Banking

Banks face fraud and security threats from customers, criminals and insiders, increasingly through digital channels. This course covers banking fraud and security risk: card, payment and online fraud, account takeover, social engineering, insider threats, branch and ATM security, fraud detection systems, investigation and customer protection.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Fraud losses and customer harm are rising with digital banking. You will learn modern fraud and security risk management for banks.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Fraud scheme case studies, detection rule exercises, scenario workshops and investigation practice.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Explain major banking fraud typologies
Recognise digital and social engineering fraud
Manage insider threats
Secure branches, ATMs and cash
Use fraud detection systems and analytics
Investigate fraud and protect customers

Target audience

Who should attend.

This course is suitable for:

Fraud managers in banks
Security managers
Risk and compliance officers
Operations managers
Internal auditors

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Fraud typology knowledge
Detection
Insider risk management
Physical security
Customer protection

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Banking Fraud

09:00–10:08Typologies
10:08–11:00Trends
11:00–11:30Coffee break
11:30–11:45Trends (continued)
11:45–12:53Case studies
12:53–14:00Exercise

Day 2Digital Fraud

09:00–10:08Account takeover
10:08–11:00Authorised push payment scams
11:00–11:30Coffee break
11:30–11:45Authorised push payment scams (continued)
11:45–12:53Social engineering
12:53–14:00Workshop

Day 3Insider and Physical Risk

09:00–10:08Insider threats
10:08–11:00Branch and ATM security
11:00–11:30Coffee break
11:30–11:45Branch and ATM security (continued)
11:45–12:53Cash handling
12:53–14:00Exercise

Day 4Detection

09:00–10:08Monitoring systems
10:08–11:00Rules and models
11:00–11:30Coffee break
11:30–11:45Rules and models (continued)
11:45–12:53Alert handling
12:53–14:00Exercise

Day 5Investigation and Protection

09:00–10:08Investigations
10:08–11:00Customer protection
11:00–11:30Coffee break
11:30–11:45Customer protection (continued)
11:45–12:53Reporting
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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