Business Continuity and Crisis Management

Emergency Management and Evacuation Planning

Organisations must protect people during emergencies such as fires, floods, severe weather and security threats. This course covers emergency management principles, hazard assessment, emergency response plans, evacuation and shelter-in-place, emergency teams, communication, drills and coordination with emergency services.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Clear plans and trained teams save lives in emergencies. This course helps you develop and test practical emergency arrangements.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

The course uses scenario exercises, plan development workshops, drill planning and case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Explain emergency management principles
Assess hazards and emergency scenarios
Develop emergency response and evacuation plans
Organise emergency teams and roles
Communicate effectively during emergencies
Plan and evaluate drills and exercises

Target audience

Who should attend.

This course is suitable for:

Health, safety and security managers
Facilities managers
Emergency coordinators and fire wardens
Business continuity professionals
Event and venue managers

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Hazard assessment
Emergency planning
Evacuation planning
Emergency team leadership
Emergency communication
Drill evaluation

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Emergency Management

09:00–09:54Principles
09:54–10:48Legal duties
10:48–11:00Emergency phases
11:00–11:30Coffee break
11:30–12:12Emergency phases (continued)
12:12–13:06Roles
13:06–14:00Exercise: Hazard identification

Day 2Emergency Response Plans

09:00–09:54Plan structure
09:54–10:48Scenarios
10:48–11:00Resources
11:00–11:30Coffee break
11:30–12:12Resources (continued)
12:12–13:06Coordination
13:06–14:00Workshop: Plan development

Day 3Evacuation and Shelter

09:00–09:54Evacuation strategies
09:54–10:48People with disabilities
10:48–11:00Assembly points
11:00–11:30Coffee break
11:30–12:12Assembly points (continued)
12:12–13:06Shelter-in-place
13:06–14:00Exercise: Evacuation plan

Day 4Teams and Communication

09:00–09:54Emergency teams
09:54–10:48Command structure
10:48–11:00Alerts and communication
11:00–11:30Coffee break
11:30–12:12Alerts and communication (continued)
12:12–13:06Emergency services
13:06–14:00Case study: Building evacuation

Day 5Drills and Improvement

09:00–09:54Drill planning
09:54–10:48Evaluation
10:48–11:00Lessons learned
11:00–11:30Coffee break
11:30–12:12Lessons learned (continued)
12:12–13:06Plan maintenance
13:06–14:00Capstone: Emergency exercise

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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