Day 1Measurement Foundations
- 09:00–10:08Goals, KPIs and measurement plans
- 10:08–11:00How web analytics works
- 11:00–11:30Coffee break
- 11:30–11:45How web analytics works (continued)
- 11:45–12:53Common data issues
- 12:53–14:00Exercise: measurement plan
Website and campaign data show what customers do, but many teams struggle to turn analytics reports into decisions. This course teaches marketers and analysts how to set up measurement plans, configure web analytics correctly, track conversions, analyse traffic sources and user behaviour, and report insights that improve marketing performance.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.
Without reliable measurement, marketing budgets are spent on guesswork. You will learn to build trustworthy data and use it to optimise campaigns.
The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.
Hands-on work in web analytics tools, measurement plan workshops, campaign analysis exercises and reporting practice.
By the end of this course, participants will be able to:
This course is suitable for:
Participants will develop competencies in:
A focused, practical outline with time to explore, apply and reflect.
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Confirmed dates accept registration requests. Tentative dates are enquiry only.
Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.
Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.
Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.
Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.