Day 1Understanding Costs
- 09:00–09:54Cost structures and behaviour
- 09:54–10:48Cost drivers
- 10:48–11:00Good costs and bad costs
- 11:00–11:30Coffee break
- 11:30–12:12Good costs and bad costs (continued)
- 12:12–13:06Benchmarking
- 13:06–14:00Exercise: Cost structure analysis



