Managers who coach help their people solve problems, develop faster and take ownership of results. This course develops practical coaching skills using the GROW model and related techniques, including powerful questioning, active listening, giving feedback, goal setting and supporting accountability. Participants practise extensively in coaching triads with structured feedback and learn how to integrate coaching into everyday management conversations.
Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.
Many managers default to giving answers, which limits team development and creates dependency. This course helps you adopt a coaching approach that builds capability, motivation and independence in your team.
The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.
The course is highly practical, with short inputs followed by repeated coaching practice in triads, observation and feedback, video examples and reflective learning journals.
By the end of this course, participants will be able to:
This course is suitable for:
Participants will develop competencies in:
A focused, practical outline with time to explore, apply and reflect.
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Confirmed dates accept registration requests. Tentative dates are enquiry only.
Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.
Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.
Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.
Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.
