Human Resources

Coaching and Mentoring Programmes in Organisations

Coaching and mentoring are powerful development tools when organised well. This course explains how to design organisational coaching and mentoring programmes: defining objectives, selecting and matching participants, training coaches and mentors, setting boundaries and confidentiality, supporting relationships and evaluating results.

5 days Classroom or live online English

Smart Horizon Certified - Global Leadership Consultants

Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Programmes often fade after an enthusiastic launch. You will learn to build structured programmes that last and deliver measurable development.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Programme design workshops, matching exercises, mentor training practice and case studies.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Distinguish coaching and mentoring approaches
Set programme objectives and target groups
Recruit, select and match participants
Train internal coaches and mentors
Manage ethics, boundaries and confidentiality
Evaluate programme outcomes

Target audience

Who should attend.

This course is suitable for:

Learning and development professionals
Talent managers
HR business partners
Diversity and inclusion leads
Internal coaches

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Programme design
Matching
Coach training
Ethics
Evaluation

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Coaching and Mentoring

09:00–10:08Definitions and differences
10:08–11:00Benefits
11:00–11:30Coffee break
11:30–11:45Benefits (continued)
11:45–12:53Programme types
12:53–14:00Exercise

Day 2Programme Design

09:00–10:08Objectives
10:08–11:00Target groups
11:00–11:30Coffee break
11:30–11:45Target groups (continued)
11:45–12:53Structure
12:53–14:00Workshop

Day 3Matching and Training

09:00–10:08Matching approaches
10:08–11:00Training coaches and mentors
11:00–11:30Coffee break
11:30–11:45Training coaches and mentors (continued)
11:45–12:53Practice sessions
12:53–14:00Exercise

Day 4Running the Programme

09:00–10:08Boundaries and confidentiality
10:08–11:00Supporting relationships
11:00–11:30Coffee break
11:30–11:45Supporting relationships (continued)
11:45–12:53Problem resolution
12:53–14:00Case study

Day 5Evaluation

09:00–10:08Measures
10:08–11:00Feedback
11:00–11:30Coffee break
11:30–11:45Feedback (continued)
11:45–12:53Scaling
12:53–14:00Action plan

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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