Business Continuity and Crisis Management

Business Continuity Planning and ISO 22301

Business continuity ensures that critical activities continue or recover quickly after disruption. This course covers business continuity management aligned with ISO 22301: context and scope, business impact analysis, risk assessment, continuity strategies, plans and procedures, exercising, performance evaluation and continual improvement.

5 days Classroom or live online English

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Take the course details with you.

Download the full standard outline: why attend, methodology, objectives, audience, competencies, the daily outline and current plans.

Download course PDF

Why attend

From knowledge to real-world impact.

Organisations without tested continuity plans struggle to recover from disruptions. You will learn to build a continuity system that works.

Workplace challenges

Professional Problems This Course Is Designed to Solve

The programme explores practical approaches to the following challenges. Results depend on how the learning is applied in your organisation.

Difficulty translating subject knowledge into practical workplace decisions.
Inconsistent approaches to the activities covered in the course outline.
Lack of a structured plan for applying and reviewing new skills.

Course methodology

How you will learn.

Standard walkthroughs, BIA exercises, plan development workshops and tabletop exercises.

Course objectives

What you'll take away.

By the end of this course, participants will be able to:

Explain business continuity concepts and ISO 22301
Define scope and continuity policy
Conduct business impact analysis and risk assessment
Select continuity strategies
Develop continuity plans and procedures
Exercise, evaluate and improve the continuity system

Target audience

Who should attend.

This course is suitable for:

Business continuity managers
Risk managers
Operations and IT managers
Compliance professionals
Department heads

Target competencies

Capabilities you will build.

Participants will develop competencies in:

Continuity planning
Impact analysis
Strategy selection
Plan writing
Exercising

Course outline

Your learning journey.

A focused, practical outline with time to explore, apply and reflect.

Day 1Continuity Foundations

09:00–10:08Disruption risks
10:08–11:00ISO 22301 overview
11:00–11:30Coffee break
11:30–11:45ISO 22301 overview (continued)
11:45–12:53Policy and scope
12:53–14:00Exercise

Day 2Impact and Risk

09:00–10:08Business impact analysis
10:08–11:00Recovery objectives
11:00–11:30Coffee break
11:30–11:45Recovery objectives (continued)
11:45–12:53Risk assessment
12:53–14:00Workshop

Day 3Strategies

09:00–10:08Continuity options
10:08–11:00Resources
11:00–11:30Coffee break
11:30–11:45Resources (continued)
11:45–12:53Suppliers
12:53–14:00Exercise

Day 4Plans

09:00–10:08Plan structure
10:08–11:00Procedures
11:00–11:30Coffee break
11:30–11:45Procedures (continued)
11:45–12:53Communication
12:53–14:00Drafting workshop

Day 5Exercising and Improvement

09:00–10:08Exercise types
10:08–11:00Performance evaluation
11:00–11:30Coffee break
11:30–11:45Performance evaluation (continued)
11:45–12:53Improvement
12:53–14:00Tabletop exercise

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Dates & venues

Find a session that works for you.

Confirmed dates accept registration requests. Tentative dates are enquiry only.

Good to know

A few things to know.

How is the course delivered?

Our classroom programmes combine facilitated discussion, case studies, exercises and reflection. The precise format will be confirmed before enrolment.

Can you deliver this programme for our team?

Yes, you can enquire about a tailored programme. Share your goals, group size and preferred dates with our learning team.

Will I receive a certificate?

Participants who complete the programme receive a Smart Horizon UK certificate of attendance. Smart Horizon UK programmes are not externally accredited and do not award a professional qualification, licence or designation. Where a course title or outline refers to a professional certification (for example, AACE International's Certified Cost Professional), the programme supports learning and preparation only; the credential itself is awarded solely by the relevant professional body under its own application and examination requirements.

What should I confirm before booking travel?

Please confirm the session, exact venue, accessibility arrangements, fees and any visa requirements with the team before arranging travel. Tentative dates are not confirmed sessions.

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